Authors: Ying Liu, Peiwei Lin, Nan Zou, Gang-len Chang, and Jean Yves Point-Du-Jour
Conference: The 2004 IEEE International Conference on Networking, Sensing and Control, Taipei, Taiwan, March 2004.
Abstract:
The need to implement an effective Incident Management Systems (IMS) has received increasing attention by general public, media and policy makers, that in turn has required transportation agencies to perform a rigorous evaluation over any implemented plan. Since 1996, the Maryland State Highway Administration (MSHA) has conducted a comprehensive evaluation of its incident response and management program, named CHART. The evaluation study consisted of two phases. Whereas the focus of Phase 1 was on the reliable assess of system performance including incident detection, response, clearance and duration, the core of Phase 2 was to develop the methodology and to estimate resulting system benefits from data available in the CHART incident operations record.