30. September 2015 · Comments Off on Evaluation of the Benefits of a Real-Time Incident Response System · Categories: Conference Papers, Publications

Authors: Andrey A. Petrov, Pei-Wei Lin, Nan Zou, Gang-Len Chang, and Jean Yves Point-Du-Jour

Conference: The 9th World Congress on Intelligent Transportation Systems, Chicago, Illinois

Date: October, 2002

The need to implement an effective Incident Management Systems (IMS) has received increasing attention from general public, media and policy makers, that in turn has required transportation agencies to perform a rigorous evaluation over any implemented plan. Since 1996, the Maryland State Highway Administration (MSHA) has conducted a comprehensive evaluation of its incident response and management program, named CHART. The evaluation consists of analysis of incident characteristics, evaluation of system efficiency and effectiveness, and estimation of benefits to the users. This paper is focused on presenting the results for the year 2000 CHART evaluation.

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